TERMS AND CONDITIONS OF SALE

1. ABOUT THESE TERMS

1.1 Who We Are

These terms and conditions govern the purchase of used electric vehicles from Electrify Motors Ltd, a company registered in England & Wales with Company No. 16752589 ("we", "us", "our").

1.2 Acceptance Of Terms

By purchasing a vehicle from us, you agree to these terms. Nothing in these terms affects your statutory rights as a consumer under English law, including your rights under the Consumer Rights Act 2015.

1.3 Our Commitment to You

We aim to make buying a used EV simple and transparent. If you have any questions about these terms, please contact us before completing your purchase.

2. YOUR 30-DAY RIGHT TO REJECT

2.1 Statutory Rights

Under the Consumer Rights Act 2015, you have the right to reject a vehicle within 30 days if it has serious defects affecting:

  • Satisfactory quality
  • Fitness for purpose
  • Accuracy of description

2.2 What Constitutes a Serious Defect

This applies to major faults that make the vehicle significantly different from what you could reasonably expect. Minor issues common in used vehicles don't qualify.

2.3 Contact Us First

We encourage you to contact us immediately if you discover any serious issues. This allows us to attempt a remedy and pauses the 30-day period while we work on a solution. Your rights remain fully protected if we cannot resolve the issue.

2.4 Recovery and Transportation

Where you validly exercise your short-term right to reject under the Consumer Rights Act 2015, we will bear the reasonable cost of collecting the vehicle or reimburse your reasonable costs of returning it to us.

For other returns or repairs not involving rejection for a qualifying defect, you are responsible for vehicle transportation costs, except where:

  • The defect renders the vehicle unsafe or legally undriveable
  • We have accepted liability for a serious defect that prevents normal use
  • We otherwise agree in writing

3. LIMITATION OF LIABILITY & EXCLUSIONS

3.1 Our Responsibility

We are responsible only for direct losses that are a foreseeable result of our breach of these terms, subject to the exclusions below.

3.2 Exclusion of Consequential Losses

To the fullest extent permitted by law, we exclude liability for consequential, indirect, or economic losses, including but not limited to:

  • Alternative transport costs (hire cars, taxis, public transport)
  • Accommodation, travel, or subsistence expenses
  • Loss of earnings, profit, or revenue
  • Loss of use or enjoyment
  • Missed appointments or opportunities
  • Any other indirect or economic loss

This exclusion does not apply to losses arising from our breach of your statutory rights under the Consumer Rights Act 2015, where such losses were reasonably foreseeable at the time of purchase.

3.3 RECOVERY & BREAKDOWN COSTS EXCLUDED

Unless Section 2.4 applies (valid statutory rejection), you are responsible for:

  • Breakdown and recovery costs
  • Transportation to any repair facility
  • Roadside assistance costs

We do not provide breakdown cover and recommend you maintain appropriate insurance. Where you have a valid claim under your statutory rights and the vehicle cannot be safely driven, we will reimburse reasonable recovery costs.

3.4 Maximum Liability

Our total aggregate liability to you for any and all claims shall never exceed the purchase price paid for the vehicle.

3.5 What We Cannot Exclude

Nothing in these terms excludes or limits our liability for:

  • Death or personal injury caused by our negligence
  • Fraud or fraudulent misrepresentation
  • Any liability which cannot be excluded under English law

3.6 Your Obligations

By purchasing from us, you agree:

  • To maintain appropriate breakdown and recovery insurance
  • To accept full responsibility for all recovery costs
  • To take reasonable steps to mitigate any losses

3.7 Statutory Rights Unaffected

Nothing in Sections 3.1 to 3.6 excludes or limits any liability we have under the Consumer Rights Act 2015 for goods that do not conform to contract, or any other liability that cannot lawfully be excluded.

4. DISPUTE RESOLUTION

4.1 Working Together

If any dispute arises, we commit to working with you to find a fair solution.

4.2 Independent Resolution

Before pursuing legal action, we encourage both parties to attempt resolution through independent mediation or alternative dispute resolution, which can be faster and less costly. However, nothing in this section restricts your right to commence court proceedings at any time.

5. GENERAL TERMS

5.1 Jurisdiction

These terms are governed by English law.

5.2 Severability

If any provision of these terms is found to be unenforceable or invalid, that provision shall be severed and the remainder of these terms shall continue in full force and effect.

5.3 Changes to These Terms

We may update these terms from time to time. The terms applicable to your purchase are those in effect at the time of sale.

5.4 Entire Agreement

These terms constitute the entire agreement between us and supersede any prior representations or agreements.

5.5 No Waiver

Our failure to enforce any provision of these terms shall not constitute a waiver of that or any other provision.

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